Privacy Policy

Colney Island Studios Ltd
Effective Date: 23 September 2025

1. Data Controller

Colney Island Studios Ltd is the Data Controller of your personal information for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Business address: [Insert Address]
Contact email: [Insert Contact Email]

2. Information We Collect

We may collect:

  • Personal details you provide (name, email, phone number, business details).

  • Information submitted through forms, emails, or consultations.

  • Website usage data (cookies, analytics, browsing behaviour).

3. Lawful Bases for Processing

We process personal data on the following lawful grounds:

  • Contract: To deliver the services you request.

  • Legitimate Interests: To operate and improve our services, communicate with you, and prevent misuse.

  • Consent: For marketing communications, where you have opted in.

4. How We Use Your Information

We use your information to:

  • Provide and improve our services.

  • Schedule and deliver consultations.

  • Communicate with you about services, offers, and updates.

  • Comply with legal and regulatory obligations.

5. Sharing of Data

We do not sell your personal information. We may share data only with:

  • Trusted third-party processors (such as hosting, analytics, and CRM providers) who act on our instructions and are bound by contractual safeguards.

  • Regulators, authorities, or legal bodies if required by law or necessary to protect our rights.

6. International Transfers

Some of our third-party service providers may process personal data outside the UK/EU. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.

7. Data Security

We take reasonable technical and organisational measures to protect your data. However, no online system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary for the purposes set out in this Statement, unless a longer retention period is required by law.

9. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data.

  • Request corrections or deletions.

  • Object to or restrict certain processing.

  • Withdraw consent where consent is relied upon.

To exercise these rights, please contact us at [Insert Contact Email].

If you are unsatisfied with our handling of your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. Cookies

We use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can manage your cookie preferences via your browser settings.

11. Changes to This Statement

We may update this Privacy Statement from time to time. Changes will be posted on this page with a revised “Effective Date.”